A behavior marker tool for measurement of the non-technical skills of software professionals: An empirical investigation

Lisa L. Lacher, Gursimran S. Walia, Fabian Fagerholm, Max Pagels, Kendall Nygard, Jürgen Münch

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

Managers recognize that software development project teams need to be developed and guided. Although technical skills are necessary, non-technical (NT) skills are equally, if not more, necessary for project success. Currently, there are no proven tools to measure the NT skills of software developers or software development teams. Behavioral markers (observable behaviors that have positive or negative impacts on individual or team performance) are beginning to be successfully used by airline and medical industries to measure NT skill performance. The purpose of this research is to develop and validate the behavior marker system tool that can be used by different managers or coaches to measure the NT skills of software development individuals and teams. This paper presents an empirical study conducted at the Software Factory where users of the behavior marker tool rated video clips of software development teams. The initial results show that the behavior marker tool can be reliably used with minimal training.

Original languageEnglish (US)
Title of host publicationProceedings - SEKE 2015
Subtitle of host publication27th International Conference on Software Engineering and Knowledge Engineering
PublisherKnowledge Systems Institute Graduate School
Pages409-414
Number of pages6
ISBN (Electronic)1891706373
DOIs
StatePublished - 2015
Externally publishedYes
Event27th International Conference on Software Engineering and Knowledge Engineering, SEKE 2015 - Pittsburgh, United States
Duration: Jul 6 2015Jul 8 2015

Publication series

NameProceedings of the International Conference on Software Engineering and Knowledge Engineering, SEKE
Volume2015-January
ISSN (Print)2325-9000
ISSN (Electronic)2325-9086

Conference

Conference27th International Conference on Software Engineering and Knowledge Engineering, SEKE 2015
Country/TerritoryUnited States
CityPittsburgh
Period7/6/157/8/15

Keywords

  • Behavior marker
  • Non-technical Skills
  • Performance

ASJC Scopus subject areas

  • Software

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