Communication with Diverse Patients: Addressing Culture and Language

Jennifer K. O'Toole; Wilma Alvarado-Little; Christy J.W. Ledford

doi:10.1016/j.pcl.2019.03.006

Communication with Diverse Patients: Addressing Culture and Language

Jennifer K. O'Toole, Wilma Alvarado-Little, Christy J.W. Ledford

Research output: Contribution to journal › Review article › peer-review

30 Scopus citations

Abstract

Effective communication is key when providing quality health care. The dynamics of communication within the health care team and with the patient and family can be challenging. These challenges stem from the sharing of complex information, highly emotional topics, and health literacy barriers. Linguistic and cultural barriers can further aggravate these challenges. This section provides an overview of linguistic and cultural challenges related to patient-provider communication, strategies for effective communication with patients with limited English Proficiency via the use of interpreter services, and tips for how to teach these skills to health care providers.

Original language	English (US)
Pages (from-to)	791-804
Number of pages	14
Journal	Pediatric clinics of North America
Volume	66
Issue number	4
DOIs	https://doi.org/10.1016/j.pcl.2019.03.006
State	Published - Aug 2019
Externally published	Yes

Keywords

Cultural competency
Language assistance
Limited English proficiency (LEP)
Linguistic competency
Patient-provider communication

ASJC Scopus subject areas

Pediatrics, Perinatology, and Child Health

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10.1016/j.pcl.2019.03.006

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title = "Communication with Diverse Patients: Addressing Culture and Language",

abstract = "Effective communication is key when providing quality health care. The dynamics of communication within the health care team and with the patient and family can be challenging. These challenges stem from the sharing of complex information, highly emotional topics, and health literacy barriers. Linguistic and cultural barriers can further aggravate these challenges. This section provides an overview of linguistic and cultural challenges related to patient-provider communication, strategies for effective communication with patients with limited English Proficiency via the use of interpreter services, and tips for how to teach these skills to health care providers.",

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doi = "10.1016/j.pcl.2019.03.006",

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T2 - Addressing Culture and Language

AU - O'Toole, Jennifer K.

AU - Alvarado-Little, Wilma

AU - Ledford, Christy J.W.

PY - 2019/8

Y1 - 2019/8

N2 - Effective communication is key when providing quality health care. The dynamics of communication within the health care team and with the patient and family can be challenging. These challenges stem from the sharing of complex information, highly emotional topics, and health literacy barriers. Linguistic and cultural barriers can further aggravate these challenges. This section provides an overview of linguistic and cultural challenges related to patient-provider communication, strategies for effective communication with patients with limited English Proficiency via the use of interpreter services, and tips for how to teach these skills to health care providers.

AB - Effective communication is key when providing quality health care. The dynamics of communication within the health care team and with the patient and family can be challenging. These challenges stem from the sharing of complex information, highly emotional topics, and health literacy barriers. Linguistic and cultural barriers can further aggravate these challenges. This section provides an overview of linguistic and cultural challenges related to patient-provider communication, strategies for effective communication with patients with limited English Proficiency via the use of interpreter services, and tips for how to teach these skills to health care providers.

KW - Cultural competency

KW - Language assistance

KW - Limited English proficiency (LEP)

KW - Linguistic competency

KW - Patient-provider communication

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DO - 10.1016/j.pcl.2019.03.006

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AN - SCOPUS:85065918832

SN - 0031-3955

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EP - 804

JO - Pediatric clinics of North America

JF - Pediatric clinics of North America

IS - 4

ER -

Communication with Diverse Patients: Addressing Culture and Language

Abstract

Keywords

ASJC Scopus subject areas

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