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Conceptualizing Information Quality in Online Health Forums

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Increased access to the Internet has provided patients with new sources of information, and the rapid growth of the Internet and ancillary services has changed the way in which people seek and consume information. An example of such transformation is the wide proliferation and acceptance of online health forums over the last decade. However, the narrative, personal, discursive, and experiential nature of knowledge shared by patients that make these online forums unique and attractive also challenges the quality of the health information. Moreover, there is a lack of consensus as to what information quality really means in the context of online health forums. Therefore, the purpose of this study is to establish a validated measure of the quality of health information on online forums targeted to patients and the general public secernated by certain communities.

Original languageEnglish (US)
Title of host publication28th Americas Conference on Information Systems, AMCIS 2022
PublisherAssociation for Information Systems
ISBN (Electronic)9781958200001
StatePublished - 2022
Event28th Americas Conference on Information Systems, AMCIS 2022 - Minneapolis, United States
Duration: Aug 10 2022Aug 14 2022

Publication series

Name28th Americas Conference on Information Systems, AMCIS 2022

Conference

Conference28th Americas Conference on Information Systems, AMCIS 2022
Country/TerritoryUnited States
CityMinneapolis
Period8/10/228/14/22

Keywords

  • Information quality
  • online forum
  • online health forum

ASJC Scopus subject areas

  • Information Systems

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