TY - GEN
T1 - Discovering Telemedicine Adoption Motivation Using a Trust-based Valence Framework
AU - Harris, Mark A.
AU - Smith, James
AU - Chin, Amita G.
N1 - Publisher Copyright:
© 2023 29th Annual Americas Conference on Information Systems, AMCIS 2023. All rights reserved.
PY - 2023
Y1 - 2023
N2 - The purpose of this research is to investigate patient motivation for adopting telemedicine services. A theoretical research model is utilized based on the Extended Valence Framework (EVF), which includes perceived trust, perceived risk, perceived benefit, and the intent to use telemedicine services. Additionally, three antecedents of trust and risk are included - perceived privacy, perceived security, and familiarity. Partial least squares (PLS) is used to test the research model. The results indicate a clear pathway to intent through perceived trust and perceived benefit. In addition, the antecedents perceived security and familiarity have significant relationships with perceived trust, but not with perceived risk. Perceived privacy has no significance. Overall, this research suggests that to increase telemedicine services usage, we should focus on security, familiarity, trust, and benefit.
AB - The purpose of this research is to investigate patient motivation for adopting telemedicine services. A theoretical research model is utilized based on the Extended Valence Framework (EVF), which includes perceived trust, perceived risk, perceived benefit, and the intent to use telemedicine services. Additionally, three antecedents of trust and risk are included - perceived privacy, perceived security, and familiarity. Partial least squares (PLS) is used to test the research model. The results indicate a clear pathway to intent through perceived trust and perceived benefit. In addition, the antecedents perceived security and familiarity have significant relationships with perceived trust, but not with perceived risk. Perceived privacy has no significance. Overall, this research suggests that to increase telemedicine services usage, we should focus on security, familiarity, trust, and benefit.
KW - eHealth
KW - mobile health
KW - telehealth
KW - Telemedicine adoption
UR - http://www.scopus.com/inward/record.url?scp=85192932073&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85192932073&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85192932073
T3 - 29th Annual Americas Conference on Information Systems, AMCIS 2023
BT - 29th Annual Americas Conference on Information Systems, AMCIS 2023
PB - Association for Information Systems
T2 - 29th Annual Americas Conference on Information Systems: Diving into Uncharted Waters, AMCIS 2023
Y2 - 10 August 2023 through 12 August 2023
ER -