Abstract
This article provides a theoretical model for understanding embedded librarianship by introducing an Embedded Ecosystem Framework (EEF) and toolkit to evaluate the health of an embedded program in an academic setting. The toolkit measures the tangible services and the intangible relationships with users in embedded programs under the framework's four facets: Actions, Awareness, Perceptions, and Impact. The Actions facet is measured by traditional library reference metrics, while Awareness, Perception, and Impact measures such as program awareness, self-reported academic gains, or service satisfaction are measured by a survey as well as individual and class evaluations. Analysis of data trends can indicate gaps in services provided or utilization of services by specific user groups to encourage more active engagement with their communities. The toolkit is customizable to fit other embedded librarian programs.
Original language | English (US) |
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Pages (from-to) | 532-539 |
Number of pages | 8 |
Journal | Journal of Academic Librarianship |
Volume | 43 |
Issue number | 6 |
DOIs | |
State | Published - 2017 |
Keywords
- Embedded librarianship
- Library services
- Program evaluation
- Quality improvement
- Surveys and questionnaires
- Theoretical models
ASJC Scopus subject areas
- Education
- Library and Information Sciences