Measurement of the non-technical skills of software professionals: An empirical investigation

Lisa L. Bender, Gursimran S. Walia, Fabian Fagerholm, Max Pagels, Kendall E. Nygard, Jürgen Münch

Research output: Contribution to journalConference articlepeer-review

10 Scopus citations

Abstract

Software development managers recognize that project teams need to be developed and managed. Although technical skills are necessary, non-technical (NT) skills are equally necessary for project success. There are several tools that assist in measuring the effectiveness of the technical skills that teams use to perform projects, but there are no proven tools to measure the NT skills of software developers. Behavioral markers (BM), observable behaviors that have positive or negative impacts on individual or team performance) are beginning to be successfully used by airline and medical industries to assist managers in assessing NT skills of project teams and individuals. The purpose of this research is to develop and validate a NT skills taxonomy for software developers. This paper presents an empirical investigation to develop and validate a NT skills taxonomy which was in turn used to construct a BM system tool for said developers and software development teams.

Original languageEnglish (US)
Pages (from-to)478-483
Number of pages6
JournalProceedings of the International Conference on Software Engineering and Knowledge Engineering, SEKE
Volume2014-January
Issue numberJanuary
StatePublished - 2014
Externally publishedYes
Event26th International Conference on Software Engineering and Knowledge Engineering, SEKE 2014 - Vancouver, Canada
Duration: Jul 1 2014Jul 3 2014

Keywords

  • Behavior marker
  • Non-technical Skills
  • Performance

ASJC Scopus subject areas

  • Software

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