Misinformation Correction Conversations: The Experiences of Those Who Care Enough to Say Something

Zain Halloush, Zainab Al-Lataifeh, Jason A. Williams

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

While much research has been done to mitigate misinformation, to date no paper has explored the repercussions and aftermath of misinformation correction conversations (MCC). This study explores the experiences of people who engaged in misinformation conversations within their personal networks. We explore these MCCs through the eyes of the initiators by conducting 11 interviews with those who had talked to friends or family members about the untruthfulness of what they had posted. This study sheds light on emotional and social dynamics of these interactions, the effectiveness of various approaches and strategies, and the overall consequences of these interactions. This study delves into the socio-emotional complexity associated with human-centric approaches in the context of misinformation correction.

Original languageEnglish (US)
Title of host publication30th Americas Conference on Information Systems, AMCIS 2024
PublisherAssociation for Information Systems
ISBN (Electronic)9798331307066
StatePublished - 2024
Event30th Americas Conference on Information Systems, AMCIS 2024 - Salt Lake City, United States
Duration: Aug 15 2024Aug 17 2024

Publication series

Name30th Americas Conference on Information Systems, AMCIS 2024

Conference

Conference30th Americas Conference on Information Systems, AMCIS 2024
Country/TerritoryUnited States
CitySalt Lake City
Period8/15/248/17/24

Keywords

  • Misinformation
  • Misinformation Containment
  • Misinformation Correction Conversation
  • Peer-based Corrections

ASJC Scopus subject areas

  • Information Systems

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