@inproceedings{ba54b24058d1443cac4a502f8b23843f,
title = "Training Industry Practitioners to Investigate the Human Error Causes of Requirements Faults",
abstract = "This paper reports an industrial study that was conducted to evaluate whether human error training procedures and instrumentation created by authors can be used to train industry software practitioners on human errors that occur during requirements engineering process. Industry practitioners were trained (using an on-line audio-visual package) to analyze requirements faults and map them to underlying human errors (i.e., the root causes of faults). Results of the study show that even though our training helped practitioners in gaining knowledge about requirements phase human errors, parts of the training procedures need to be improved. Additionally, practitioners also reported mechanisms to prevent human errors from happening during the requirements engineering process. These mechanisms can help organizations create interventions (like checklists) that can help software developers avoid committing human errors, thereby preventing faults that are caused due to these errors.",
keywords = "empirical study, error prevention, fault prevention, human errors, software requirements",
author = "Kavitha Manjunath and Vaibhav Anu and Gursimran Walia and Gary Bradshaw",
note = "Funding Information: ACKNOWLEDGEMENT This work was supported by NSF Awards 1423279 and 1421006. We thank the practitioners from PowerObjects for participating in this study. We also thank Dr. Jeffrey C. Carver for his valuable insights regarding error prevention. Publisher Copyright: {\textcopyright} 2018 IEEE.; 29th IEEE International Symposium on Software Reliability Engineering Workshops, ISSREW 2018 ; Conference date: 15-10-2018 Through 18-10-2018",
year = "2018",
month = nov,
day = "16",
doi = "10.1109/ISSREW.2018.00-31",
language = "English (US)",
series = "Proceedings - 29th IEEE International Symposium on Software Reliability Engineering Workshops, ISSREW 2018",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "53--58",
editor = "Roberto Natella and Sudipto Ghosh and Nuno Laranjeiro and Robin Poston and Bojan Cukic",
booktitle = "Proceedings - 29th IEEE International Symposium on Software Reliability Engineering Workshops, ISSREW 2018",
}