A behavior marker for measuring non-technical skills of software professionals: An empirical study

Lisa Lacher, Gursimran Walia, Kendall Nygard, Fabian Fagerholm, Max Pagels, Jürgen Münch

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

Managers recognize that software development teams need to be developed. Although technical skills are necessary, non-technical (NT) skills are equally, if not more, necessary for project success. Currently, there are no proven tools to measure the NT skills of software developers or software development teams. Behavioral markers (observable behaviors that have positive or negative impacts on individual or team performance) are successfully used by airline and medical industries to measure NT skill performance. This research developed and validated a behavior marker system through an empirical study conducted at the Software Factory where users of the behavior marker tool rated video clips of software development teams. The initial results show that the behavior marker tool can be reliably used with minimal training.

Original languageEnglish (US)
Pages (from-to)1733-1738
Number of pages6
JournalInternational Journal of Software Engineering and Knowledge Engineering
Volume25
Issue number9-10
DOIs
StatePublished - Nov 1 2015
Externally publishedYes

Keywords

  • Behavior marker
  • Non-technical skills
  • Performance

ASJC Scopus subject areas

  • Software
  • Computer Networks and Communications
  • Computer Graphics and Computer-Aided Design
  • Artificial Intelligence

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