End-user perspectives on e-commerce and health care web site quality.

Cynthia Le Rouge; Gianluca De Leo

End-user perspectives on e-commerce and health care web site quality.

Research output: Contribution to journal › Article › peer-review

Abstract

We explore and compare the importance of various quality dimensions for health care and e-commerce web sites. The results show that the importance of various quality attributes for all except four of ten quality dimensions studied differ between health care and e-commerce web sites. These results can help health care managers to improve and/or to guide the design of their web sites.

Original language	English (US)
Number of pages	1
Journal	AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
State	Published - 2008
Externally published	Yes

ASJC Scopus subject areas

Medicine(all)

Cite this

@article{0d37e9b3197b4a2682084db96fea90ae,

title = "End-user perspectives on e-commerce and health care web site quality.",

abstract = "We explore and compare the importance of various quality dimensions for health care and e-commerce web sites. The results show that the importance of various quality attributes for all except four of ten quality dimensions studied differ between health care and e-commerce web sites. These results can help health care managers to improve and/or to guide the design of their web sites.",

author = "{Le Rouge}, Cynthia and {De Leo}, Gianluca",

year = "2008",

language = "English (US)",

journal = "AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium",

issn = "1559-4076",

publisher = "American Medical Informatics Association",

}

TY - JOUR

T1 - End-user perspectives on e-commerce and health care web site quality.

AU - Le Rouge, Cynthia

AU - De Leo, Gianluca

PY - 2008

Y1 - 2008

N2 - We explore and compare the importance of various quality dimensions for health care and e-commerce web sites. The results show that the importance of various quality attributes for all except four of ten quality dimensions studied differ between health care and e-commerce web sites. These results can help health care managers to improve and/or to guide the design of their web sites.

AB - We explore and compare the importance of various quality dimensions for health care and e-commerce web sites. The results show that the importance of various quality attributes for all except four of ten quality dimensions studied differ between health care and e-commerce web sites. These results can help health care managers to improve and/or to guide the design of their web sites.

UR - http://www.scopus.com/inward/record.url?scp=73949097023&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=73949097023&partnerID=8YFLogxK

M3 - Article

C2 - 18998907

AN - SCOPUS:73949097023

SN - 1559-4076

JO - AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium

JF - AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium

ER -

End-user perspectives on e-commerce and health care web site quality.

Abstract

ASJC Scopus subject areas

Other files and links

Fingerprint

Cite this